ROBERTSON COUNTY, Tenn. — Robertson County deputies, dispatchers and EMS personnel were recognized after a bedridden woman was rescued from a burning home outside Springfield.

Main Street Media of Tennessee reported that members of Robertson County Emergency Medical Services and the Robertson County Sheriff’s Office were honored at the May 18 County Commission meeting for the May 14 response at a home on Green Road.

Dispatch stayed on the line as smoke spread

According to the report, EMS Director Brent Dyer told commissioners that 911 dispatchers received a call shortly after 7 p.m. from a bedridden woman whose house was on fire. As units responded, the woman reported that smoke was making it harder to breathe and that she could feel the flames.

Dyer credited dispatcher Kaylee Greer with remaining on the phone as the fire spread. The source report later lists the recognized 911 dispatch personnel as Kailey Greer, Tim Baxter, Danielle Jones, Tyler Poole and Derek Johnson; ThinBlueNews is preserving both spellings as they appeared in the source report rather than guessing at a correction.

Deputies forced entry and pulled the woman out

The first law-enforcement responder to arrive was Sheriff’s Deputy Allison House, who Dyer said kicked down the door and went inside, according to the report. Corporal Chance Carlisle arrived minutes later and helped move the woman out of the smoke- and fire-filled room to the back porch.

“Together they moved this lady and got her to the exterior of the home on the back porch and kept that woman from meeting her demise,” Dyer said, according to Main Street Media.

EMS treatment continued after the rescue

The report said Robertson County EMS used hydroxycobalamin, a medication carried to help reverse cyanide toxicity from smoke inhalation, in what Dyer described as the county’s first rescue where a patient received the drug.

Dyer also recognized critical care paramedic James Hostetler and partner Cheyenne Phillips, along with off-duty battalion chief Vicky Dorris and her husband Bubba Dorris, who also assisted, according to the report.

The woman was diagnosed with a grade one inhalation injury at Skyline Burn Trauma Center, had her breathing tube removed two days later and was expected to go home soon, Main Street Media reported.

Why this story matters

For Support Law Enforcement readers, this rescue shows the full chain that often sits behind one life saved: dispatchers keeping a frightened caller connected, deputies entering smoke before conditions were fully known, and EMS crews carrying specialized treatment for the minutes after the victim reaches safety.

The featured image uses the real source photo published with the Main Street Media report and labeled as RCSO. ThinBlueNews added only a headline and attribution overlay; no AI or reenactment image was used.

Sources and attribution

  • Main Street Media of Tennessee / Robertson County Connection reported the recognition, names, timeline, Dyer remarks, rescue details and patient-condition update.
  • Featured image source: Main Street Media of Tennessee / Robertson County Sheriff’s Office photo as published with the source report. ThinBlueNews added a headline/source overlay.